Wednesday, August 10, 2016

Acer Update

Here is the latest scoop on the ailing ACER computer. As you know, I sent it back to headquarters, as I was told to do, to see if they can repair it while the warranty still was in effect. The darn 'puter just stopped working one day, exactly 6 months after being purchased!

So I waited and waited and waited to hear from them. Nothing. I was getting worried, and thought about contacting them in some way to see what happened. I was sure it "got lost" somewhere and I had nothing now!

But one day, there a package arrived in the mail! I recognized the size of the box, and since no one else was sending me anything, I knew what it was. I was excited to finally have my computer back again!

The package was sent to me on an ovenight service... and it took 20 days to get to me! Yes, can't depend on good service these days!

I anxiously opened it up and read the note that said they checked it all out, and it works just fine, they don't know what was wrong with it! Well, how about that?! Maybe a good shaking up in the mail system is all it needed.

I pushed the on button, and waited to see my familiar screen present itself... except it didn't. It can't boot up. There is something drastically wrong, and NOTHING appears on the screen, except a note saying it can't boot up. So I have no idea what ACER is trying to tell me... but it DOES NOT work!!

So now I am left with a useless piece of junk that I have no use for. It will not boot up, and I am NOT going to spend more money again to mail it back to them! (They didn't even reimburse me for my postage the first time sending it to them) The warranty conveniently expired while they held it. This is the second piece of junk I have bought from ACER -- okay, so I'm a slow learner!

Anyone want a matching set of bookends?? Door stops??